Frequently Asked Questions
General Questions
I can't wait! How do I put it on?
This may be the most important TattsTag question of all. Just add water of course! We recommend placing your tattoo on clean, dry skin free from oils or lotions.
How long do TattsTag last?
Most Tattstag last about 10 days. Some of the ones with intricate, fine lines may
wear off a bit sooner. They are waterproof and are fine in the shower and the swimming pool — in fact, they will last longer if you keep it clean by washing the area gently. Don’t forget to place the TattsTag on an oil-free skin surface!
Ok, I love this tattstag but how do I get it off?
We recommend using Scotch® tape or rubbing alcohol to remove your TattsTag.
We’ve also found that putting on a bit of baby oil or lotion right before hopping
into a shower works well, too!
Where do all of these awesome designs come from?
We license our designs from spectacular artists and designers worldwide.
Every time we sell a Tattly with their design, they get a cut of the sale. They
deserve it, no?
I love these designs so much! Can I get one tattooed on me for real?
We’re so happy you love your Tattstag! Please note that for artists, it is proper to
ask the artist directly if it is OK to have their work tattooed. Every artist has their
own preference. If you want to get one of our real tattoo artist’s designs tattooed
on you, you must go through them to have their work tattooed. It is not OK to
have an artist tattoo another tattooer’s work.
I have SO many more questions. How do I get in touch with you?
Our contact page is right over here!Feel free to ask us anything.
Shipping and Delivery
How much is shipping?
Shipping is calculated at checkout, and is free for orders over $29.9!
Can I expedite my order?
We are offering expedited domestic shipping through UPS. Rates are calculated at checkout Please note shipping times are estimates. We cannot guarantee delivery times due to inclement weather, customs, and other factors outside of our control.
I placed an order! When will I get it?
YAY! Orders ship from our Tattly office within five business day from when the order is processed. Orders placed on Friday after 12 p.m., Saturday, and Sunday are processed and shipped the following week. During high volume periods, like a sale, the processing time may increase. For domestic orders, USPS delivers shipments in 5-10 business days. For international orders, USPS shipments may take up to 10-15 business days.
I haven’t received my order yet. What’s going on?
If you are in the USA and it’s been over 15 business days since you placed your order, or if you are overseas and it’s been over 25 business days since you placed your order, please let us know by emailing us with your name and order number. Thanks for your patience!
A note for international customers: Occasionally overseas shipments will take a longer time due to the delivery country’s customs. Each customs office is different and Tattstag is not responsible for any fees or tariffs.
Return Policy
What is your return policy?
We never want you to feel stuck with anything you aren’t happy with! Since our items are printed toorder, we don’t do traditional returns. However, we have a Happiness Guarantee which ensures that if you aren’t happy with your order for any reason, all you have to do is give our Help Team a shout within 30 days of receipt by emailing us or simply reply to your order or shipping confirmation email?We’ll get you set up with a hassle free replacement or reimbursement. We’re here to help and only an email away!
*Please include pictures of your product(s) if applicable. Photos are always super helpful and appreciated.
Privacy Policy
What's your Privacy Policy?
All physical address and email information is kept private and never sold, marketing is only sent to customers who opt-in via the checkout system. Promotional emails are only sent to customers who opt-in via the newsletter form in the website footer or via the checkout. For any questions please contact hello@tattstag.com.
How to apply and remove Tattstag
The application is very simple!
Tattstag ON
1. Skin should be clean, dry, and free of makeup.
2. Remove clear top sheet.
3. Press tattoo, design facing down, onto skin.
4. Hold wet cloth against back of tattoo.Press down and make sure to wet it thoroughly.
5. Wait 30 seconds, then peel off paper backing. 6. Gently rinse image image with water for best effect.
Remove it? Are you serious? lt looks so lovely on you. Ok, fine!
Tattstag OFF
The easiest way to remove your Tattly is by using regular household tape. Simply take a strip of tape and stick it over the edge of your tattoo. Rub it a little and peel it away. The longer the tattoo has been on the more tape you will need to fully remove it.
An alternative way to remove your tattoo is with soap and water. lt will take a bit of rubbing but it will come right off.
